Returns & Exchanges

Returns & Refunds – RetronVintage.com

Hassle-Free Returns for Business Buyers

At RetronVintage.com, we take pride in offering curated vintage pieces for business customers who expect quality and reliability. While all items are carefully checked and described, we understand that issues can occasionally arise.

✅ Return Eligibility

You may request a return or refund if:

  • You received the wrong item or product variant
  • The item was damaged in transit
  • The item condition was not as described (e.g., excessive wear not disclosed)

Please contact us within 15 days of receiving your order to request a return.

❌ Not Eligible for Return

We do not accept returns for:

  • General wear and tear typical of vintage clothing
  • Sizing or fit issues (vintage sizing may vary)
  • Style preferences or resale performance

All items are sold as vintage; minor flaws and signs of wear are part of their charm.

🔁 How to Request a Return

If you need help, reach out to us with:

📸 Please include photos of the item and a short description of the issue.

💳 Refunds

Once your return is approved and the item is received (if applicable), refunds are issued to your original payment method within 3–5 business days.

We may also offer store credit or a partial refund depending on the case.

📌 Important Info

  • Return shipping is the customer’s responsibility unless we made an error
  • Items must be in original, unused condition
  • We do not refund any customs fees, taxes, or duties

Your satisfaction matters — and we’re always here to make things right.

RetronVintage.com
Curated Vintage for Creative Businesses